If you have already sent the funds but your deposit still shows the status “waiting for money”, it means that your funds are still on the way and have not yet been fully received or confirmed on our side.
As soon as we receive and confirm your payment:
The deposit will be credited to your Backoffice wallet, and
The status will change from “waiting for money” to “Done”.
Processing times can vary depending on the payment method used (for example, blockchain confirmations or banking times).
If you have any doubts or assume there may be an issue, please do not hesitate to reach out to our support team in the Backoffice: https://my.pipsmarkets.com/support.