Skip to main content

Why does my deposit request show the status “waiting for money” in the Backoffice?

Meaning of the “waiting for money” deposit status in the Pips Markets Backoffice.

Updated over 3 weeks ago

If your deposit request shows the status “waiting for money” in the Backoffice, it means:

  • You have created a deposit request, but

  • Pips Markets has not yet received your funds.

In this case, please complete the payment from your side (for example, send the crypto, complete the bank transfer, or finalize the payment through your chosen method).

Once the funds arrive and are confirmed, the status will update automatically and your deposit will be credited to your Backoffice wallet.

Did this answer your question?